We collect information that enables us to provide a personalized and exceptional experience. This may include:

• Personal Information: Name, contact details, delivery address, and payment information necessary for transactions.
• Preference Information: Your aesthetic preferences, acquisition history, and interactions with our collections to better serve your distinct tastes.
• Communication Records: Correspondence between you and our client relations team to maintain the continuity of your personalized experience.
• Technical Information: Data from your interactions with our website, including browsing patterns and device information, collected through cookies and similar technologies to enhance your digital experience.

We collect this information directly from you during transactions, consultations, account creation, and when you engage with our digital platforms. All information is collected with your knowledge and consent.

Your information is used solely to enhance your experience with VELIESSA and is never sold or inappropriately shared. We use your information to:

• Fulfill your acquisition requests with the level of service and attention to detail you expect from us.
• Personalize your experience based on your preferences and past interactions to ensure relevance and resonance.
• Provide updates on collections and offerings that align with your expressed interests and aesthetic preferences.
• Improve our services and digital platforms to better serve your needs and enhance your interaction with our brand.
• Communicate important information regarding your acquisitions, account, or changes to our services or policies.

Each use of your information is guided by our commitment to discretion and respect for your privacy, treating your data with the same care we devote to our most precious pieces.

The security of your information is paramount. We implement advanced security measures and protocols to protect your data from unauthorized access, disclosure, alteration, or destruction.

Despite our commitment to security, no method of transmission or storage is 100% secure. We encourage you to take appropriate measures to protect your own information, such as maintaining the confidentiality of any account credentials.

We respect your right to control how your information is used. You may at any time:

• Access, correct, or update your personal information by contacting our client relations team.
• Opt out of receiving marketing communications while continuing to receive transactional and service-related messages.
• Request the deletion of your information, subject to our legal obligations and legitimate business interests.
• Manage cookie preferences through your browser settings to control data collection during your digital visits.

To exercise any of these rights or to discuss your privacy concerns, please contact our dedicated Privacy Officer at privacy@thefineera.com or through the contact information provided below.