Terms of Exclusivity
At VELIESSA, our relationship with our distinguished clientele is governed by these Terms of Exclusivity, reflecting our commitment to exceptional standards and mutual respect.
These terms establish the framework for our relationship and your interaction with our offerings. By engaging with VELIESSA, whether through our digital platform or in-person experiences, you acknowledge and consent to these terms. We invite you to review them carefully as they govern your access to and use of our exceptional collection.
Acceptance of Terms
By accessing or using the services of VELIESSA, you affirm that:
- You have read, understood, and agree to be bound by these Terms of Exclusivity.
- You are of legal age and capacity to form a binding contract.
- You are accessing our services in a jurisdiction where such access is legal.
- You consent to the collection and use of your information as outlined in our Privacy Commitment.
If you do not agree with any part of these terms, we respectfully request that you refrain from using our services. The integrity of our relationship with our clientele depends on mutual understanding and respect for these principles.
Intellectual Property
The content, design, and intellectual assets of VELIESSA represent our heritage of excellence and commitment to exceptional quality:
- All content, including text, images, graphics, logos, and designs, is the exclusive property of VELIESSA or our respected partners and artisans.
- Our intellectual property may not be reproduced, distributed, or used for any commercial purpose without our explicit written consent.
- We respect the intellectual property of others and expect our clientele to do the same. Any concerns regarding intellectual property should be directed to our legal department.
Our intellectual assets are a reflection of our dedication to craftsmanship and heritage. We are committed to protecting these assets while respecting the creative contributions of others.
Acquisition and Transaction Terms
The acquisition of items from our collection involves a careful commitment from both parties:
- Exclusivity Policy: Each acquisition is considered final, reflecting the commitment to discernment that defines our clientele. This policy preserves the integrity and provenance of our collection.
- Payment Terms: We accept various forms of payment, including major credit cards, wire transfers, and select cryptocurrency options. Payment is required in full unless alternative arrangements have been explicitly confirmed by our client relations team.
- Pricing: The displayed price for each item includes the acquisition cost. Additional considerations such as shipping, insurance, and applicable taxes are clearly presented during the checkout process.
- Client Verification: To maintain the integrity of our collection and ensure compliance with applicable regulations, we may require verification of identity for certain acquisitions.
Our transaction processes are designed to reflect the same attention to detail and excellence that characterizes every aspect of our offerings. We strive for transparency and clarity in all financial interactions.
Authenticity and Quality Assurance
Our unwavering commitment to authenticity and exceptional quality forms the foundation of our relationship with our clientele:
- Every item in our collection undergoes rigorous authentication and quality assessment before being offered to our distinguished clientele.
- Each acquisition includes documentation of authenticity, provenance when applicable, and care instructions specific to the materials and craftsmanship.
- In the rare instance of a verifiable discrepancy between an item's description and its delivered condition, please contact our client relations team within 48 hours of receipt.
- While we stand behind the quality and authenticity of our offerings, natural variations in materials, particularly in hand-crafted or artisanal pieces, are part of their unique character and not considered defects.
Our reputation is built on trust, and we honor this by ensuring that every item in our collection meets the exceptional standards that our clientele expects and deserves.
Limitation of Liability
While we strive for excellence in every aspect of our operations, we must outline certain limitations of liability:
- VELIESSA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of or inability to use our services.
- We are not liable for damages arising from unauthorized access to or use of your account or information.
- Our liability is limited to the amount paid for the specific item or service that is the subject of any claim.
- We make no warranties or representations about the accuracy or completeness of our digital content and assume no liability for any errors or omissions.
These limitations do not affect any liability that cannot be excluded or limited under applicable law. TheFineEra's commitment to excellence extends to addressing any concerns in a manner that honors the trust our clientele places in us.
Final Provisions
By using our website and services, you agree to these Terms & Conditions. We reserve the right to update these terms at any time. If you have questions or concerns, please contact us at hello.thefineera@gmail.com.
We are a small business and cannot provide legal services or cover legal costs except as required by law. Your understanding and support mean a lot to us.
Questions About Our Terms?
Our client relations team is available to provide clarification and address any inquiries regarding our Terms of Exclusivity.
Contact Client Relations